Solar Pool Skimmer Troubleshooting Guides
Betta Red and Green Lights: Read the Correct Status Chart
On the Betta SE manual's status chart, combined red-and-green flashing indicates a stranded condition associated with restricted movement. It is different from a red low-energy indication. Confirm the exact model and pattern before acting. This guide explains how to organize the check without guessing a failed component or opening the machine.
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Capture the pattern accurately
Watch long enough to distinguish two colors appearing together from a change that happens over time. Note whether both sides behave alike and whether the machine is still moving. A short video from a stable place on the deck usually communicates the sequence better than a description such as strange lights.
Keep that video with the model label photo. Do not assume the meaning is identical across versions or copy a fault-code answer that omits its model.
Match the indication to the manual
Open the status table in the document for your unit. Read the complete row, including its recommended action, rather than stopping at the color name. Make a note of the operating mode and any relevant observation you need to make before handling the machine.
If the described pattern does not match what you see, report the mismatch to support. An unfamiliar indicator sequence is not a reason to select whichever online explanation sounds closest.
Check whether location explains the stop
Record where the event occurred: beside a step, below an edge, at an opening, or in unobstructed water. Compare it with previous sessions. If the same location appears repeatedly, take a photograph that shows the pool feature and ordinary water level.
Avoid repeatedly sending the robot back into the same obstruction. Use the pool-fit guide and obtain manufacturer clarification about the permitted setup when the manual does not resolve that feature.
Follow the permitted inspection sequence
Use the documented shutdown before examining accessible components. Complete only the checks in the applicable owner procedure. For the SE stranded condition, the manual directs attention to obstructions and the collection assembly. Do not force a part, bypass a sensor, or treat a repeated restart as a repair.
Record whether you found an obvious cause. Reassemble according to the manual before evaluating the result under normal conditions.
Escalate a repeating or unexplained condition
If the pattern returns without an obvious permitted remedy, prepare a support request with the video, location, completed checks, and result. State whether the behavior is new or has occurred since delivery. This gives support a clearer path than a message simply asking what the lights mean.
After a manufacturer-directed action, save the advice and observe the next session. Keep the case open in your notes until the original symptom is resolved rather than assuming a temporarily different light proves success.
Common questions
Are red and green lights simply a low-battery warning?
For SE, its manual distinguishes combined flashing from the red low-energy state. Use the exact chart for your version.
Should I keep restarting the unit?
Follow the manufacturer's stated procedure. Repeated unexplained recurrence belongs in a support request rather than an endless restart loop.
Sources & model instructions
Manufacturer instructions take precedence for your exact model and revision. Performance specifications are manufacturer claims, not our test results.
