Solar Pool Skimmer Troubleshooting Guides
Betta Red and Green Lights: Read the Correct Status Chart
On the Betta SE manual's status chart, combined red-and-green flashing indicates a stranded condition associated with restricted movement. It is different from a red low-energy indication. Confirm the exact model and pattern before acting. This guide explains how to organize the check without guessing a failed component or opening the machine.
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On SE, combined flashing and red low energy are different
The SE status chart identifies combined red-and-green flashing as a stranded condition associated with restricted movement. A red low-energy indication belongs to a different row. Watch long enough to distinguish a combined pattern from colors changing over time; a short video can capture what “red and green” leaves ambiguous.
Confirm SE on the robot label before applying that meaning. If your model or pattern differs, use its own complete status-table row, including the recommended action. Report an unmatched sequence to Betta rather than selecting the closest-looking code.
Where did the stranded warning occur?
A repeat warning beside a step, under an edge or at an opening points to a specific interaction with the pool. Photograph the feature and normal waterline, and use the stuck guide with the exact model’s anti-stranding instructions. Avoid repeatedly sending the robot into the same obstruction.
A warning in unobstructed water leaves a different question. Follow the documented shutdown and the SE owner inspection for obstructions and the collection assembly. Do not force parts or bypass a sensor; reassemble as directed before evaluating the result.
If the warning returns
Send Betta the model label, video of the lights, location and checks completed. Say whether an obvious obstruction was found and whether the warning returned in the same place or elsewhere. Repeated recurrence after the permitted remedy needs assessment; a temporarily changed light after restarting does not establish that the cause is resolved.
Common questions
Are red and green lights simply a low-battery warning?
Not on the SE status chart: combined red-and-green flashing identifies a stranded condition, distinct from the red low-energy indication. Match the complete pattern and exact model before choosing the next check.
Should I keep restarting the unit?
Follow the exact manual’s response to the indicator. If the SE stranded warning returns, note its location and the result of permitted obstruction checks, then contact Betta rather than repeating the same restart.
Sources & model instructions
Use the instructions for your exact model and revision. Performance figures are manufacturer claims.
